Waybook Webinar & Transcription

[00:01]

What’s going on, Sumolings, thank you so much for joining us for another product walk through webinar. I am Lindsay and today I am joined by the team over at waybook. This is a powerful tool to turn your documents, processes and knowhow into effective and organized onboarding, training and reference materials. It is on Appsumo right now, starting at forty nine dollars for a lifetime deal and people are raving about it as a five toco rating. So I know you are excited to dove in today.

[00:31]

Before we do though, quick lay of the land first. If you want to just like say hi to me or do you want to tell us a little bit about your use case? You can do that in the chat room. If you have any questions, though, about the tool, the deal, how to get set up, go ahead and leave your questions in the Q&A box down below this video. We’re going to circle back to them at the end of the walkthrough.

[00:51]

And last thing is that there will be a replay of this available. It’ll probably arrive in your inboxes a little later today. So if you need to step out, you totally can. All right. That is enough for me. Hey, Mike, how are you doing?

[01:05]

Lindsey, how are you doing? I’m very well, thanks. I’m awesome to have you all here. Very excited. I’m going to let you take it away for the walk through. We’ll circle back to questions a little later. Sure.

[01:17]

Absolutely. Thank you very much. And it’s great to great to meet you because we’ve spoken before. But also it’s great to see so many people. I’ve actually seen some names popping up on the on the participants and people that we’ve spoken to on customer service, which has been super fun to speak to all the simoleons. Let’s say you and I launched launched right back on Atsumi just just under a week ago now. And we’ve been totally overwhelmed by the response, the ratings, the feedback, the questions.

[01:47]

So thank you so much for joining us. Many of you might have known by now, but if not, let me introduce you to Wiberg. Wavelike is the ongoing training and reference tool for growing businesses and ambitious entrepreneurs. We essentially have built a tool that enables you to ultimately your mission is to get your business on the same page. And we do this by making it really easy for you to document all of your knowledge, your systems, your processes and your knowhow in a way that really easily becomes high impacting onboarding and training material.

[02:25]

So in essence, Whitebook is a way for you to kind of get all of that knowledge out of your brain, out of the brain of your your leadership team and also your your your team at large, whether they be freelancers and whatnot, centralized in one place in an incredibly structured, dynamic and rich format, but then also have that in a way that’s really easy to share with other people, but most importantly, in a way that actually you don’t need to kind of continue to repeat the same questions.

[02:54]

You don’t need to think over the same things. And it really enables you to kind of speed up your growth and keep your business on the same page. So that’s why it is in a nutshell the way we actually started Whitebook was because my co-founder James and I actually started a few different businesses over the last 10, 15 years. And we’ve been lucky enough to run a few different growth businesses. And as we kind of did more and more with the work that we were doing, we started to identify that we were becoming slightly less efficient in the way we did things.

[03:26]

We kind of knew how everything works. It was all in our mind, but it was mostly within our mind. And we had a collection of amazing Google Docs. We had a collection of amazing things on Drive and all sorts. But ultimately it was really difficult for us to have that single source of truth and actually to continue to scale up the consistency of information, make sure that all of our teams had everything they had at their fingertips to empower them to do amazing work and also for us to enjoy that growth as well, rather than feeling like we’re constantly working.

[03:59]

So we started well, but because we couldn’t find anything that did this effectively and gave us the level of kind of control and centralization that we hoped for, and that’s basically what we are now kind of eight months. And we’re working with a lot of amazing businesses around the world to make efficient and get your business on the same page. So that’s enough of the back story. That’s enough of why we’re here and who we’re that let’s absolutely dove in.

[04:24]

So I’m actually just going to start showing you almost kind of three steps back. So as soon as you’ve got your your Whitebook subscription or you’ve started your Whitebook account, reliance on board you in a way that makes as easy as possible for you to start to document all of your knowledge, your systems and your processes. So you’ll be able to see here through onboarding process. You can start to identify what your goals are as a business, as a leader, as an entrepreneur.

[04:52]

So are you kind of planning for a hire? Are you on board and you just trying to build that Whitebook business playbook? You can then decide who. You are who you are, whether you’re in customer service operations, but you’re the founder and no centralized knowledge base is complete without extremely good customization and branding. So we actually maybe you to upload your logo, upload your brand colors, choose what your secondary colors are, and then also make sure that you are in that place, that you’re kind of your team feel like they’re part of this organization and part of this knowledge.

[05:27]

So I’m faceoffs. Weetbix with thirty six or more. You can actually have that on your custom domain as well, using the same name.

[05:35]

There’s a little video here from me to help you get started and understand about structure, but by the end of this webinar, you’ll be absolute pros and won’t need to watch that. And this bit really kind of closes the gap from starting way back to being operationally efficient and onboarding people in a fraction of the time, because you can actually ask us to pre populate a structure within your whitebook choosing, whether you’re a five to forty person organization or 40 plus.

[06:01]

We’ll put in a selection of content within your way back, which kind of helps you get started if you wanted to start from scratch and then you can go through and create some of those documents. So let’s Lamduan Weinberg, this is essentially your call weighbridge structure, which you’re saying the one thing to remember in my book is that structure is everything. And really we’ve controlled this and we’ve created this system so effortlessly, give you as much structure without that, without that kind of restriction in order to make sure that you can get on the same page.

[06:35]

And the way this works is that your knowledge is separated at three different levels. So you have your subjects, your documents and your steps. So your subjects are essentially your collections of information. This might be the kind of introduction to your business or your collections of H.R. policies or your sales processes or your customer support knowledge. I think using things like that.

[07:00]

And actually we see a huge amount of different businesses finding subjects to really support what works for them as an organization and what they’re trying to. Many people think this by department, some people do this by what they’re trying to achieve or knowledge or policies not within each subject. You have a collection of documents and the documents are essentially what you can see here. The documents are essentially the core pieces of knowledge or insight or policy or S.O.P. But you’re trying to deliver to your readers whether they be internal or external clients that you might be bringing on board within your Whitebook.

[07:37]

So, for example, this document here is an introduction to the business. You can look at your personal and background. And these are the individual documents. Or, of course, you can have H.R. policies and each individual policy might be a different document.

[07:52]

And then the third level where it really gets to the kind of consistent pieces of information are, you know, steps. So I’m going to jump into this document here of purpose and background and you’ll see that this one document is actually made up of five individual steps. And each step is essentially the short, sharp, digestible pieces of rich information that you’re trying to share with your readers, your team or your clients. So you’ll notice here that from in this subject of welcome to my company, the purpose and the background of this company, which is a made up company called Studio six, we can start out by saying, what is Studio six?

[08:32]

It’s a startup that does this. And instead of just having these tax documents or these onboarding kind of flows over and it’s a spreadsheet or a trailer or a conference or whatever that may be, you can have everything in these kind of like really dynamic, digestible piece of information. So Studio six, nice video to introduce that. You can say what is the purpose here and talk about the purpose of why we exist. This is James, my co-founder here at Whitebook.

[08:59]

And essentially it’s really easy for us to continue to create additional steps in a super easy way. So here we might just add an additional step to the side of life. But this would also work in the same way if we were creating an additional step to H.R. policy, say, for example, unemployment policy, if we’re diving into that document. So when we’re looking at how we actually create really great Web content, you have a really rich breadth of what you’re able to do within a Web extent.

[09:31]

So, of course, we can use text and we allow you to use text in any which way you want in order to deliver that information in the best possible way. So it’s really easy to type as a normal word, Doc, but of course, you can create a list of bullet points. We’ve got quite advanced editing features for you to do different kind of cool outboxes quotes, no less allsorts. We can also easily do kind of highlights.

[09:56]

If you want to bring in different snippets within that, as well as your text, you can of course, embed videos and we allow video embed from a range of embedded sources so we can add that into an element within this document. And of course, we can just paste that in from a YouTube video, a Google drive, a Wistia loom. And there’s a lot of other embed sources which are coming out very, very soon as well. Dropping video in enables it to be super easy to kind of customize how that looks within your step.

[10:26]

And, of course, you can do images. So images might be scattered over at your Wiberg, and that also includes GIFs. So if we’re creating an image, then it’s super easy to drag and drop from any of your files on your computer or, of course, any other source that you might have either hosted externally utilizing links or your camera or, of course, online libraries as well. You can have tables, you can attach files to documents.

[10:53]

You can even do code snippets. And this is where it gets really interesting. So essentially what we’ve done with Whitebook so far is we’ve so far been able to document all of our knowledge and a really easy, quick, dynamic, digestible format that has high impact that we can share with people. But how do we know that people are actually hearing and seeing the information where we can also have different tests and assessments? So within each document, you can ask your audience a range of questions that you can and have multiple choice, or we can have the images behind that and you can actually set different criteria that people have to complete in order to go to the next step or to mark that as complete.

[11:31]

Now we see a lot of white users using this to test knowledge, but we also see it as getting the audience or their readers to actually accept the terms of conditions, to accept to to kind of health and safety regulation, for compliance and for agreement into policies. So you can have this is a simple yes no and use it for that purpose as well. So once we’ve created all of this amazing documentation, what we’re able to do is just publish button.

[12:00]

And this publish button will make all of our documents and all this document and the changes live to our readers. Now, you’ll notice we’re asked by Whitebook whether we want to just let this go as a small change or whether we want to reset our progress. Now, what that means is that everybody who has access to this document, because we’ve added a new step, will now get a notification to say, hey, there is a new H.R. policy, there is an amendment to our prospects within our status.

[12:29]

There is a new ingredient that we putzing within that that that cupcake that we making. There’s a new way that we’re answering the phone or any of the core piece of knowledge or information which you put into your your into your playbook.

[12:44]

And they will then have to come back onto the system and complete that knowledge as well. So let’s have a look at actually what a reader will look like. You’ll notice here that I’m actually in edit mode, which means I can see all of the draft documents that might not be published. I can see everything because I’m an admin so I can see all of the knowledge within our organization.

[13:04]

And also I have all of these really easy drag and drop moveable items. So as our business grows and expands, I can kind of pull these documents and I can expand them out into different subjects. But let’s actually have a look what it looks like as a reader. So I’m going to toggle back on any of these edit toggles. I can then instantly see what our readers will say. Now, most readers were allowed into their home and this is an invitation for them to all of the knowledge which you’re sharing with them as a member of that team.

[13:35]

Now, remember, readers only choose only C and only have the ability to amend the documents, the knowledge and the information that you choose them to. So here they’ll see all of the court documents that they have access to what’s been assigned to them in order for them to complete. So say, for example, if there’s lots of information you want them to have, but that specific information that they have to know or they have to complete before they can do certain tasks, they’ll find that in a sign you can look at what they’ve recently viewed so they can jump straight back into things, things that are new in the upcoming updated and also that bookmarks.

[14:10]

So I, for example, was a marketing member, might actually always want to quickly go back to our customers and our audience so I can really remember what those messages. Are or or the tutorials of our marketing tools. Now, also, I can then go into the pieces of information, so I know now as a reader, I need to complete this work into my company subject. So I’ll jump into this as I read up. And what you’ll notice is I can see the information.

[14:39]

I don’t have any of the other functionality and I’m simply able to go for this information. I’m able to watch these embedded videos, maybe to look at information, and I can mark that as complete. And you’ll see that I’ve already marked this is complete because I’ve got thirty three percent of this document completed. So I will then just simply jump back into the last piece of information and I’ll continue to read that a that as complete and it would take me to the next one.

[15:05]

Now, also, what’s really good there is I’m able then to get to the test and assessment so I can actually answer these questions, we can see how I performed. And if I’m unable to answer that question, I can just simply rereview this content and I will only be able to mark this whole document is complete when actually I fully understood it. I’ve passed all the tests. I’ve gone through all of the information that you’ve chosen as the kind of owner of that information.

[15:31]

So a few other ways which are really useful for us to navigate as readers within my book are, of course being able to bookmark, which I mentioned previously, but also being able to search for our documents. Now, I’m sure that most of the human on the crew have a couple of staff, if not many staff and anyone who’s on board and people, you know, that typically you ask the same questions more often multiple times, and you can’t blame people for this.

[15:58]

Right. People need information in order to do that job really well. But as soon as you scale that up to two, three, four, five, 20, 50 people and you’re being asked the same questions multiple times, that’s all of your take on some actually the search functionality and way, because a really essential way for you to actually be able to remove all of that time, to be able to avoid all of those repetitive questions that no one likes asking or to be asked and actually making sure that people have access to the brand documents by searching for a brand or being able to actually really understand who the audience are because they can just jump straight back into those audiences or those marketing tools or how to use slack or how to book holidays or any of these elements.

[16:42]

And actually, it just means that it frees up a lot of time and a lot of headspace to really focus on the business and where the fun actually is. So now we’ve looked at this as a reader. Let’s just jump back into admin mode. So once again, you can toggle anywhere within this. And it’s also worth noting that this is only a tiny mobile optimized from a reader perspective. So actually, if you’ve got people on a shop floor or actually in a production facility, they can easily go on and they can easily look at these these cool pieces of knowledge, this information or the steps that they can follow within a process and actually have that in the palm of the hand or on any device that they have access to.

[17:21]

So we’re able then to look one step more into admin mode. So as you can see our toggle back and let me just dove into members. So I mentioned that you click an update and everybody gets updated. And I mentioned that I can see what you’ve chosen for me to see. But let’s have a look at actually how you take control of that. So looking here, you’re able to see all of the different numbers which have access to this way.

[17:47]

But this is essentially our team within our organization. Now, any time I can add anyone in small whitebook and this is simply done by entering that email and we can either add them as a reader so they can only view that whitebook so that means that they will have access to members, report subjects. They won’t see everything in the left hand side. There was simply just be able to see what you choose them to see as an organization, as a leader.

[18:17]

The other alternative is that you can then give them some element of control to contribute towards your Whitebook so you can either make them a contribution which enables them to create documents within the subjects that they have access to. Or you can actually enable them to create subjects and documents. Or of course, you can give them full access, which enables them to invite people, manage your building and all of the other administrative processes that you’d like. So once we’ve decided what level of control we want them to have now, we need to choose what level of access we want them to have.

[18:49]

So you do that through a group structure. So I say, for example, instead of constantly adding all of the same groups to a similar team members, you can essentially create these groups to really easily be able to say we’ve got a new marketing hire. So they’re going to go in automatically into the everyone group, which we can see here. And also we’re going to put them into marketing executives. So once we send the invitation, they’ll come through the onboarding process to enter our branded dashboard and they’ll see exactly the right amount of information that they need to do in order to be excellent at their roles.

[19:24]

So let’s jump in to groups just to have a look at how that looks. So all marketing executives we can see, we’ve got Francesca, Daniel on Hamani here. And also we can then add and choose what documents and what subjects they have access to by simply adding them into this group. But more importantly, we can choose what level that this group can control on that organization. So most of them have read access or they have real access to most of these documents, these subjects.

[19:56]

But also we can say because it’s marketing and they run the page process, we’re actually going to give them the ability to just edit or publish that paid marketing process. Now, this is a way that you can have a very, very simple structure. But as your organization kind of grows and adjusts and becomes larger and you want to have more complexity in it, the soul has a huge amount of depth in order for you to be able to give the right level of access to the right people.

[20:23]

And also, if you didn’t want to get involved in groups to kick off way, you can just jump on an individual user’s name and actually you’ll see all of the subjects within your playbook and you can just simply toggle outside of the groups to make sure actually that, you know, we’re going to give Francheska and access to sales now or we’re actually not going to give them access to the marketing process anymore. And that will override any of the groups that those people are as well.

[20:48]

So that’s kind of your high level perspective in terms of how you handle your members. So we’ve got the creation of content, we’ve got the reading of content, we’ve got the control of who sees what content. This is one of the bits that people absolutely love. And that’s actually how we as managers can make sure that that knowledge, that information and the insight is being understood and applied in the most appropriate way within our businesses. And this is actually looking at our reports now.

[21:15]

I must caveat here, this is an entirely Dimo account. So you’re not going to see much action in terms of the data, unfortunately. But what you can say is actually all of the different people that have various different progress’s completions, success on tests, and you can oversee this across a subject, a document or an individual member perspective and how you can actually build up different reports depending on what you’re trying to understand within your organization. So essentially, if you’re trying to build a report of a core new flow or department or something that you’re creating, that it’s really easy for you to be able to add one report and build it within the report or to save it and just come back to it every day just to make sure that your kind of team members are staying up to date.

[22:04]

Equally, if there’s something that actually a document or a process that’s changing, say, for example, you’ve introduced a new feature onto your website or onto your products, and you want everybody to know you want the customer success, people to know the marketing people, to know the developers, to know the investors, to know everyone. Then it’s very simple to just look at that document where you’ve put that information and you can just scroll down here and just see who has and hasn’t reviewed that.

[22:30]

You can see when they last saw how many views they’ve had on that, how many completions they have within that subject. Or, of course, if you’ve unboarded one individual person or a group of people, just click on that person’s tracking and enables you to actually just ensure that they’ve actually seen and understood the information that’s essential for them to do that role effectively. So the way you do this is just click on that person and you can say, hey, we’re actually looking at me.

[22:58]

So I’m just loving suppliers, but actually I’m really enjoying my company. I have not completed much of it. But you can tell I do this a lot because that’s two hundred and forty four views in the last few days, which means I just love me some way back. So that’s a great way of really being able to take control of your organization. Now, another thing to know, and I’m sure we’ve got lots of Q&A, which I’d love to I’d love to jump in.

[23:25]

So is but out of the box at standard on the side of flow, you can grab a custom domain. So your new information is on custom domain, whatever that is, your business, your name, whatever. I but I know your siblings love to be the first on everything. And we’ve definitely learned not speaking to you this week. And it’s been really interesting seeing some of the unique and original domain subdomains that people have managed to grab that haven’t already gotten.

[23:55]

So definitely try to see what you can or you can help there. But also, any time you can change your branding, you can always make sure you’ve got different pieces of information that you need within that. And of course, for any anyone over 30 seats, as I mentioned, you have all of your custom domain as well. So you can actually have it as knowledge, dot ultramarine, dot com or onboarding or training or SFD or whatever.

[24:20]

Whatever you wrote, you refer to this as internally. So really, that’s the kind of high level information and introduction. And what we’ve learned from speaking with lots of Atsumi members is you guys are power users. There’s been so many of the same old folk that are running through 84 different types of businesses. And the questions are, can I can I have multiple branded instances? Can I use this for this business and for this business? And I’m pleased to say that the answer is absolutely yes.

[24:49]

And we’ve spoken to so many entrepreneurs that are very similar to ourselves, actually, that have built this business, but also have other aspects of other businesses that we’re involved. And actually, we made that super easy by you just picking up here just in Togo. And you can actually toggle between any of the different books that you have. So Copperhill HQ, for example, is a planning and sketching tool for social media that’s also built out of our group.

[25:15]

And you’ll notice it instantly in a different brand of dashboard and this cool piece of information about what Hoppa HQ is and how it works and what the products like and all of that sort of stuff. This is just a totally different world, a totally different piece of information with different members, different reports. And it’s just super easy for you to toggle between this. And honestly, if there’s any people here who actually have lots of stuff going on in their life while there’s lots of kind of businesses or projects or anything growing, you absolutely can have it all entirely within one way the.

[25:48]

And you just give people access to what they need, but if you like that compartmentalization, then you can create different things moving forward.

[25:56]

So this is a kind of high level instruction into what it is, where it is. There’s so much more that I just absolutely love to show you. But I think maybe it’s worthwhile me just pausing and kind of getting a sense in the room off of if there’s any questions that I know James has been tapping away to all of these. Fantastic.

[26:18]

Yeah, he’s kind of he’s kind of killin it over here.

[26:21]

It’s got a lot of questions and so many times that we do have one question here. And completion of a quest trigger generation others to forget. Yeah, great question.

[26:32]

Right. Thank you. So I’m currently the completion of a quiz doesn’t doesn’t generate a specific certification or anything, but what it does do is it goes within your reports. So even though it’s not fully automated, you are able to then see who has that and then you can obviously just write that off the back, to be totally honest with you. It’s not something that’s on the roadmap at the moment and it’s not really something we’ve even come across before.

[26:58]

But one of the things, to be totally honest with you, the reason why we’re doing Atsumi is to hear fantastic things like that, that we can then actually dove in and and speak within the product team and work out. So not just yet, but you do have the information in order to be able to do that kind of one step additional. But we will look into that.

[27:16]

Thank you. All right. Rob asks, Do updates notify users in the application via email or both?

[27:24]

Yes, thanks, Rob. So it’s actually by email at the moment, or Whitebook is mobile optimized rather than a native mobile app at the moment. Mobile apps for our readers are very much on the road map and will very much be in that product announcement at some point in the near future. And at that time, you will get notifications on both your email and on your and on the application. What a lot of our users have been doing is actually setting up kind of basic automation.

[27:55]

So when they get that email, then they either get a text or a notification to their phones and their devices. So we do know people have actually created that from the inbuilt system. That’s just that kind of Half-Step. But if I have another group that has various tools to enable stuff like that, as you see. So I have full faith that you’ve got exactly what you want out of that.

[28:15]

That is. Yeah, that’s true. Well, I guess we’re on the subject of a roadmap. Can you tell us what you’re looking forward to?

[28:24]

Well, everything actually, like I’m looking forward to absolutely everything.

[28:28]

I think I think there’s a lot of stuff in here that basically from a value perspective, if you are an entrepreneur or you are a business owner that’s looking to get your business out of your head, get a bit of that headspace back, have that single source of truth, get your team on board fast enough, faster than ever before, give them access to the information. We’re really proud that way, but does not like that. That is that is what it’s done.

[28:57]

And now the next thing is actually just all about making sure that you have more control at your fingertips, that actually it’s more accessible, more dynamic for people. So there’s a few things we’re working on. Firstly, making it easier to get your information into Whitebook. So you’ll see literally over the next couple of weeks, that’s going to be a huge amount more upload sources, embed sources and integrations. And that will mean that you will be able to give, for example, will be on that that image upload screen.

[29:29]

You can currently put gifts in as an image or as a link. But I know you like to search it. If you live around, it makes it much easier. So that’s coming in and loads of other things in terms of getting in. From a readability perspective, we’re really strict in terms of making sure that we give enough flexibility, but actually making sure we never compromise the ability to get the information in the best way. So there’s a lot of readability work which is happening.

[29:55]

The other cool thing that we’re focusing on is just making text a little bit more. I was going to say I was going to say complex. We have a lot of stuff internally where we say we’re complex, not complicated, and simplicity and ease of use is the most important thing to us, as well as delivering that value. So it will be advanced tests unpaired with that will also be reporting. So you’ll be able to create a little bit more in terms of your reporting as well.

[30:23]

There’s also a huge amount of other things. So I’ll just jump over here. You can see our public roadmap. So these are the things which are currently in progress. One of them actually, which is we weren’t originally going to do, but it came off of the back of Atsumi requests. And actually my conversations is actually the ability to unlock stacks. And what we found here is that lots of people want to do this. So, yes, we.

[30:48]

We’re going to learn on this, we’re going to know how to do things, but sometimes people like to follow that process for as they’re actually doing it. So say, for example, go on building a new supplier, you know how to do that. And actually, you can look at that information and do it. But actually, as of and the products say you hate it when I say it, but as of Tuesday, because it’s easier as of Tuesday, you’ll be able to do that where you unlock the stats and then you just follow through and kind of mark those as complete as you go, embedded files so you can attach a file to any of your documents.

[31:22]

And this is really useful if you have material that actually is necessary to complete the things you’ve learned. But actually, as of I won’t say don’t get into trouble very, very solid, you’ll be able to embed and view those files. And also we’re enabling a PDF export of those steps. So a lot of stuff that has come out of interest in the atsumi over not many of our other kind of existing customers and marketing sources is the ability to export those PDAF steps.

[31:54]

So actually they can then have like an offline copy or a backup of that copy for us, where we previously totally ruled it out because we didn’t we almost takes away a lot of the value that way, because in terms of being able to track having that dynamic updated, single source of truth being, you know, you can’t export a test or an assessment or a video in the PDF actually by popular demand. We’ve put a version of that to see a lot of the use cases that we’ve seen come forward.

[32:25]

And there’s heaps more ahead. So I’m not going to I’m not going to read your child. I would, Lindsay, but I’d love to jump in if anyone has specific requests.

[32:32]

Yeah, we did just get the question, is there a way to fully export content slash away book?

[32:37]

Yeah, great question, Stefaan. So right now, there’s not there’s not a way to do that. But we are aware that that’s a that’s the kind of conversation that people have had. So the export will enable you to get your your content out. But Whitebook itself is kind of a collection of dynamic structures and also a piece of information. So it’s actually very difficult to do that in a meaningful way. We have spoken to some people who rightly say, look, we get it.

[33:06]

We want this to be our single source of truth, but we don’t know you. So how can we confidently put all of this information in and know you’re not just going to go out and say that that’s a very valid thing. And to be honest with you, I would ask that exact same question. And so what we have done is as a commitment, as we’ve been running for 18 months or so, but actually our group, our parent company, Time Partners, is kind of 10 plus years old.

[33:31]

There’s multiple growth, profitable sites, businesses within that. So the top partners has actually made the commitment that no matter what happens in any unforeseen circumstances, I know there’s lots of values in our world at the moment. We will absolutely guarantee that everyone will always have access to that data, whether that be on their way back or in any circumstance, they will be able to get an X amount of CSP or some sort of export if if it no longer is that.

[33:58]

So hopefully that gives a bit of a bit of confidence.

[34:03]

Yeah. Thank you. All right. We have just one more question here. So if you all want to drop any more in the queue, Redbox, now’s your time. Karen asks, Is there a version control? Can we go back to previous versions of what was trained on the past? Yes, we’ve completions also show up in reports.

[34:22]

You speak our language. And that is that’s absolutely on the roadmap. We’re calling it internally audit trail. That matters. But if you say audit trail on the road, that’s exactly what that is. So there will be not one single source of information, but you will be able to see how that has changed and grown over time because this is in development and it hasn’t completed design. I don’t know for sure if that will actually include previous completions, but product team who are going to watch this.

[34:52]

I’m taking Karen as Karen’s custom as a as a hint that maybe you do on previous completions. So that’s a possible outcome for that. And I think one thing we’re doing for sure that we’ve got we’ve got heaps on the roadmap that we’re moving for a rate of knots. We don’t make changes without speaking to huge amounts of users. So please stop that. And anything that you have like that, which are essential for these features coming out, drop us a note.

[35:16]

We love to hear from that. We love to understand exactly how we’re using a. Amazing. Thank you so much, Robert says that he saw he just purchased five cards. We love to see that.

[35:27]

All right, Larry James asks, Can you talk about the absolute deal limits when it comes to users where books, objects, file sizes, et cetera? Absolutely.

[35:38]

James, I’m sorry. I’m just going to describe you. The reason I’m turning my camera off is because some has happened in this last week and I forgot I had high fever. So I’m sparing you cause I’m laughing my nerves. So I think. James, great question.

[35:52]

And look, we all know that this is just ridiculous, the price that the price of the song is. But I had to fight in some ways to do this because everyone just says how Mathis’s menstruate and Atsumi have been great in terms of saying, you know, you have to give phenomenal deals to to people, but you have to make sure it works.

[36:13]

We so far haven’t put any limits on and we don’t intend to put any limits on our whole premise of a business. And what we stand for as a business is that you will exist to we exist for you to get your entire business on the same page that you become more efficient, that you grow, that you love your business and you love using that whitebook. And if you win, ultimately we win because we get heaps of value from that, from those codes.

[36:41]

But also you grow your business and you grow your business in private. So there’s actually no limits on that. You can have unlimited subjects, you can have unlimited documents, unlimited stuff that you can have unlimited imbeds, unlimited kind of images, everything, everything you say is unlimited. So one state gives you access to everything and there’s no difference to any others. Now, what I will say that at some point in the future, if we’re having if we’re introducing something that’s incredibly heavy duty from a fund or storage perspective, which we don’t actually have anything that would fall out of that, then we might actually have to say, OK, look, each you know, each customer needs five gigabyte of data.

[37:23]

So we’re going to have to see what that looks like. But as I mentioned, there’s there’s not any there’s not anything that’s going to push that. So, yeah, everything’s unlimited. I love it.

[37:33]

Thank you. All right. Do you have an affiliate or reseller program?

[37:40]

Another thing that we’ve heard a lot from, obviously, as you guys are on it, like, remember, if you love it, you’re on a Senate. So we obviously don’t run now. And that’s largely because if I’m totally honest, if you look at any of our other businesses, if you look at Holper, if you look at our dating business, you look at anything else, we’ve always been very marketing led. So actually where we get we get customers we like you know, they look at the results, whereas maybe we took a slightly different approach because we built it with a real business case in mind.

[38:09]

We it because we were struggling with these problems. So we have been very product focused and very value focused, which means that we’ve just gone nonstop and making sure we have the best possible product for people. And of course, something has to give. And unfortunately, that has been our kind of market. And you look at social media and we basically say there’s no social media that come back, we’re still building. So, I mean, that’s kind of the reseller program for which we did not we’re just not go to that right yet.

[38:38]

But it definitely will do it. Definitely. I mean, there’s a huge amount of people joining it from the sources we do have out now. And we just love to kind of share that and expand that with the community. So so, yes, there will be soon watch space, send us a message and a customer service and we’ll let you know as soon as it’s done. Robert, I’m loving your question. So can I just answer a question?

[39:00]

That’s condoms, because Robert said we’re receiving product updates. Absolutely, Robert. So we have one plan and that plan is the core. That’s what everybody is getting within within Atsumi. So everything that goes into it cool will come into your your kind of you kind of plan. So you’ll get everything going up. And as I mentioned, anything we can do to help you guys grow as a business is great for us. So you’re going to get that.

[39:29]

Amazing. Thank you and thank you for I know James has been answering and responding and talking with Robert for a little while, so I kind of let him take over questions. But I’m glad I’m glad you answer that one. Thank you. And those are all the questions that we have. And James is still talking to Robert. They’re going to they’re going to chat for a while. I like Robert Robertson.

[39:55]

So thank you so much. I really appreciate this. I’m going to go ahead and wrap this up. Thank you, everyone. I like to show similar things. If you’re one of those people that’s like itching to be part of their affiliate program as soon as it launches. If you just wrote very, very cool product, great demo and in the Q&A box, maybe you want to leave a preview on the deal page. We love it. We it makes our support team really happy and makes our partners really happy.

[40:22]

And Mike would love to read your review. And yeah. You want to give one last word, go for it. Sorry.

[40:29]

I feel it’s been really and subtle, this message. But I’ve got something else to say, something else that you had said. So I didn’t mean to interrupt you for you, but I just want to say I love that there’s so much more that we’ve not seen yet. And actually, I know there’s a lot of people here who are on Whitebook that actually are trying to get that little bit more. So there’s things like record, for example. So this button here, you can record your screen, you can record yourself.

[40:56]

That goes straight up to drive and in but straight into Whitebook. So if you’re showing someone how to use it to do it over, then so there’s loads of other stuff. If you’re looking for, jump on, go for the story. Always ask us questions. We’re always here to help. And then the other thing actually is more just a couple of top tips that I know you might not get if you haven’t spoken to us. So one thing I would say when you’re growing your Whitebook is actually just to keep it simple.

[41:21]

Once you jump into your way back and this is this is from like a business kind of structuring perspective, we want this perfect playbook of actually every single word is right. Everything is on point, every single process dotted. I cross the T’s before we let people in. Keep it simple, don’t over over structure. Don’t try and get everything down to stop bullet pointing what you do on a day to day basis. And you will never have to do that again.

[41:47]

You will never have to think about it again. You will never have to explain it again. You might just embellish it in danger and not a another image. But you’ve got your wife number two on say is keep your information as engaging as possible. We have lots of people that are also satisfied, for example, that are actually then trying to have really strict compliance within that range. And if you’re trying to tell are your product team, you tell your customer service team of all of the GDP or, you know, the real strict regulatory and regulatory frameworks I need to stick with, then they’re going to they’re going to fall asleep on you.

[42:22]

So hopefully break it down, put it into your digestible steps, and then actually it’s really easy to consume that information. Number three, I got for a promise. Number three is to actually spread the load. So we sometimes see entrepreneurs and business owners jumping in and wanting to complete all of that way themselves. But what I recommend is create a structure, assign the people who are doing that work who are responsible for that work. And actually, it’s a really great way for you to get a finger on the pulse of actually what’s happening within the organization, what things are being done, what things are not being done, how they’re being done.

[43:00]

And it’s a really great role for you to be able to then optimize and understand that in a different way. A number four, and this is my fourth and final point, and we started speaking about the markets and we don’t mention this enough is you don’t get access to those templated structures when you’re creating a way books. You have this kind of broad approach that you can kind of put things in and start answering questions. But we also have templates.

[43:26]

So that is actual policies that you can change your name on and everything else. And if you need them, let us know who aren’t you to another way, with those templates, if you want them in yours were important them over. So we hopefully will make it easier for you to get your business on the same page. Lindsay, I’m out.

[43:43]

I’m pretty well, apparently I’m not done with you yet because we just got another question. Are there unique links for each document to be pasted in the slack when a team member asks the question, Rob, this is this is such a good question.

[43:59]

And in short, yes, but of course, you’ve probably got everyone out. There is a little bit of a story. Ultimately, we want people to ask these questions. And why? Because we want them to have the information and we want them to actually, you know, not use your time, but also know that they’ve got that information at the fingertips. So, yeah, ultimately we end up giving people the links. So if somebody else information is saying, yep, that’s great, here is in Whitebook, and what’s best is that that keeps that updated as well.

[44:28]

So if they. So I thought it was a different way than actually they can just change it if they’ve got the commissions. So absolutely everything is down to the piece of information you’re trying to share.

[44:38]

But looking at our road map, we also have an integration of SMAC, which is coming on the pipeline as well. So that means if someone asks you a question, then you can just put that document back to them without coming in and finding the link. And then they’ll even be able to ask those questions directly to Whitebook for you stock as well. The future looks bright. I’m so excited about how to answer the question that I am.

[45:03]

Yeah, Robert, says Lacto. That’s awesome and has a lot of ideas when it comes to functionality where Keeghan simoleons drop their ideas when it comes to functionality.

[45:16]

I mean, we are we are on to talk about functionality. So please do let us know of any thoughts, feelings, use cases that you have. So if you if you hit the page, you hit the live chat, they’ll life be one of us here. Or of course, you can kind of just leave your information and we’d love to get back to you and explore in different, different ways. What’s really useful for us is actually knowing how you’re using it, how you think you would like to use it, and specifically what your use cases are.

[45:43]

Also, what’s your business like? What are you trying to achieve?

[45:45]

And how can we with a more awesome Robson’s thanks for making an awesome tool. He wants to click up integration, but I just want to add that. Thank you so much, Mike. This has really been a pleasure. I think you covered it all. But do you do you feel that way, too?

[46:07]

I feel like if not, this is the start, not the end.

[46:10]

So I feel like I feel like I’ve covered it enough for if people if people if my book is ROI and people. All right. For a do is a nice fit and a value here we know what we’re trying to achieve. I feel like I covered enough for people to at least have a conversation to find out a little bit more. And we’re always available, so I’m excited to do it. Then here.

[46:30]

It has been a pleasure having you. Thanks for hanging out with us today. This has been a blast if you have not already got a waiver to redeem your code, starting at forty nine dollars for a lifetime deal. And of course, in fact, biopsy most sixty day guarantee. Go ahead, get set up, play around with it. It works for you. Although it does seem like in the next six days we all are about to be spoiled with new features.

[46:55]

So enjoy all of those two and if you have any more questions, you can leave those on the deal page, of course. But we definitely want to read your reviews. So if you picked up a code today, go ahead and let you let us know how much you love it. Thank you, Mike and James. It’s been a pleasure.

[47:12]

Thanks a lot. And thank you all for joining us. Right it.

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