by Darren | May 9, 2023 | Marketing
What’s A Good Retention Rate For B2B SaaS Businesses? For a SaaS business, growth doesn’t just rest on customer acquisition. Keeping existing customers and improving their retention rate is what will ensure long-term success. In fact, focusing on...
by Darren | Apr 17, 2023 | Marketing, SaaS Customer Journey
How to Build a B2B SaaS Onboarding Program That Drives User Adoption and Retention Building a successful B2B SaaS onboarding program can be key to driving user adoption and retention. In fact, a significant majority of enterprise organizations, 82%, consider...
by Darren | Feb 6, 2023 | Marketing, SaaS Strategy
15 Best B2B SaaS Customer Retention Strategies in 2023 Customer retention is the lifeblood of a business. You invest your time and resources to acquire customers, but at the same time, you have to make sure those customers stick around. What’s more is, if you...
by Darren | Jan 20, 2023 | Marketing, SaaS Metrics
What Is NRR SaaS: How To Calculate & Improve Your Net Revenue Retention What makes the SaaS business model such a lucrative venture is its ability to drive recurring revenue. With it, your customers don’t just pay one time. But instead, they keep...
by Darren | Sep 13, 2022 | Marketing
Everything You Need To Know About Net Revenue Retention One of the best things about the SaaS business model is its recurring revenue. When you win a new customer over, it won’t just be a one-time transaction. You can expect them to stick around and pay...
