Re:Plain: Connect With Your Customers
Re:plain is a tool that helps its users to connect with their customers through WhatsApp, Facebook Messenger, and Telegram. This way, your support team will be able to provide their services 24/7.
Features and Benefits of Re:Plain
👉 Live Chat for Websites – This feature will enable you to engage and reply to your customers faster since most of the buyers or customers nowadays have all the power and most of them do not want to fill out forms and wait.
👉 No Applications – You won’t need to sign any applications as well. All you will need is the Re:plain platform.
👉 Unlimited Number of Operators – The operators won’t be a problem since an unlimited number of them can have access to the account and respond anytime.
👉 Video Calls All You Want – This feature will enable you to conduct video calls without any time constraints.
👉 Video Manager – Your customers or clients can contact you via a video chat directly from your site for you to talk about your products and services in detail.
👉 Screen Sharing – There is also a screen sharing feature for you or your operators to teach the visitor how to navigate tools during the video chat itself.
👉 Callback – When using Re:plain, you will also have access to an unlimited callback service where you can finally get rid of complex widgets that may annoy your visitors. This way, your sales rate will be four times higher because you won’t be missing any call notifications.
👉 More Communication Channels – There’s an unlimited amount of integrations to various platforms that Re:plain offers making it one of the most ideal tools for providing customer support.
👉 Bots – Aside from being able to add operators to respond to your clients’ queries, you can also automate support with the use of bots provided by the platform itself.
👉 Banners – This feature provides banners for your websites making it easier for you to establish your brand.
Who is Re:Plain for?
👉 Business people who are looking for a tool that will help them provide support for their customers anytime.
👉 E-commerce people who are looking for an all-in-one software that will help them with providing support and streamlining their customer support process.
Things to Note About Re:Plain
👉 Since it does not have a back-end or a website, it can be a bit confusing for some people to operate .
👉 It also missing the basic features like the ability to embed the chat natively.
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