rake: Simplifying Messaging for Your Company

 

Rake is a messaging tool that will help you and your team communicate across channels. It simplifies communication for your business and your colleagues.

Features and Benefits of Rake

πŸ‘‰Β  Bot for Messaging Platforms – This software was built specifically for bots making it one of the most easy-to-use platforms that supports multi-location, multi-brand, Omnichannel, and Live Agent Assist.

πŸ‘‰Β  Proactive Visitor Chat – This software has an intelligent, proactive messaging algorithm that is designed to detect when a visitor’s actions match custom built rules. Once they do, the system sends a custom message to that visitor.

πŸ‘‰Β  Omnichannel Messaging Platform – rake’s messaging platform is the same all throughout so the customer can talk to the support team or to you in every social media channel.

πŸ‘‰Β  Improved Customer Service – Because you and your team can improve your customer service and engagement with customers through the quick response of the bots and through the omni-channel messaging system.

πŸ‘‰Β  Internal Communication – You can collaborate with your team mates, sharing files, and being able to keep track of information.

πŸ‘‰Β  Knowledge Base – rake also has a knowledge base that you and your friends can use to store important information that the team can access anytime. It can also be integrated into your website.

πŸ‘‰Β  Web Live Chat – Aside from the bot chat, there is a live chat available so that your supports can start a conversation with the customers.

πŸ‘‰Β  Website Live Visitor Monitoring – You can also view live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed. current page viewing, and other useful statistics.

Who is Rake for?

πŸ‘‰Β  Sales teams who are looking for a tool that can help them communicate within their team and to their customers more efficiently.

πŸ‘‰Β  Online marketplaces who are looking for a tool that can help them engage with their customers better.

Things to Note About Rake

πŸ‘‰Β  It does not have a CName which can be a problem for marketing agencies.

πŸ‘‰Β  There are no options to delete and reassign workspaces.

πŸ‘‰Β  It needs a better design and minimized widgets.

The Company

πŸ‘‰Β  Founded in 2018

πŸ‘‰Β Β Estimated Number of Employees: 4

πŸ‘‰Β  Founders: Andy Weeks, Michael Brown

Domain Information

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Domain Activity History

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Rake Reviews

AppSumo - 12 reviews

β˜†β˜†β˜†β˜†β˜† (5/5)

Capterra - 11 reviews

β˜†β˜†β˜†β˜†β˜† (4.9/5)

G2 - 9 reviews

β˜†β˜†β˜†β˜†β˜† (4.9/5)

Rake Competitors

Social Media Accounts

Twitter

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Rake is Currently on Lifetime Deal at Appsumo

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Ken Moo
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