PromoTix Webinar & Transcription

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Visit PromoTix Appsumo Page »

[00:00:27.080]
The first is that if you want to tell us a little bit about your use case, why you are interested in this tool, you can go ahead and do that in the chat room.

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We love to hear it. Second thing, if you have any questions about the tool, the deal, how to get set up, you can go ahead and leave your questions in the Q&A box. We do have Will and Amanda from the promoter team here to answer those questions as they come in. But if you’re watching this and the replay, we will be circling back to the questions at the end of the walk through. And the last thing is that there will be a replay of this available.

[00:00:56.330]
So if you need to step out, you totally can. If you just want to watch this later, you could do that as well. All right. That’s it for me. Hey, Sebastian, how are you doing?

[00:01:04.340] – Sebastian (Promotix)
Hey, Lindsey. I’m doing good. How are you?

[00:01:06.740] – Lindsay (AppSumo)
I’m doing very well. It’s great to have you here. I’m excited to dove into the store. I’m going to go ahead and pass this over to you for the walkthrough. Let me know when you want to take questions.

[00:01:17.090] – Sebastian (Promotix)
Sounds good. I started sharing my screen. Make sure that that’s looks good. All right. Based on my links. My name, Sebastian. I’m the VP of Client Success Chromatics. So I work with all the clients and make sure that they’re successful on the platform. And we launched our deal on Monday. And we’ve had a ton of great questions, a lot of sign ups. So it’s been really exciting. And this has been my baby for the past five years.

[00:01:48.080]
So I’m really excited and honored to be able to show you guys what we have to offer. So, yeah, I’ll jump into it. And so I guess I’ll give a brief intro. Lindsey mentioned that we are a ticketing, marketing and streaming platform. So we’re we’re a lot more than your average ticketing company. We’ve hosted events ourselves. We know that it takes a lot more than ticketing to make sure that events are successful. So our goal here is to provide a really valuable marketing tools, streaming tools, try to be all in one, give you everything that you need from beginning to end hosting a successful event.

[00:02:31.730]
So with that out of the way, I’ll actually jump into the tool right here. And what I’ll do is I’ll start with ticketing, because that’s the most foundational that’s the first feature that you’ll use when you sign up. So I’ll jump into that right here. So this is the promo text dashboard. This is the very first screen that you’ll see when you log in. And it has all of your events here listed out. And before I dove into one, I’m going to go over this side bar navigation.

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And the reason why is because it gives a high level overview of everything that we offer in the platform. And it’s broken up into three different sections here. The top section, this is ticketing. So it’s the most foundational feature that you’ll be using the very first thing. And then below that, we have our marketing tools. So once your event is live and you’re trying to sell more tickets, then you’ll be diving into these tools. And we offer some really cool features here.

[00:03:34.590]
And then finally under here, we have our builtin live streaming solution, which will get into a little bit more later. So that’s a high level overview of what we offer. So the first thing I’ll do is I’ll jump into one of these events and I’m going to show you how easy it is to set up your very first event on politics. So what I’ll do, instead of creating a brand new event, I’m going to edit this one just because it already has everything spelled out.

[00:04:02.690]
So you can kind of envision what your first event might look like once it’s finished. It’s a four step process here. The first step is the event details. So really the basic information about your event, the event name description. Any images you want to upload, you can tag your performers, which could be artists, musicians, it could be speakers if you’re holding a business conference type event as well. So all the basic details about your event.

[00:04:39.880]
And then the next step, when and where it’s taking place, so we have four different options for different types of events that you can create on promoting, the first one is a traditional in-person event where all the attendees will be showing up and getting their tickets scanned at the door. And then we also have promo streams secured. So this is our builtin live streaming solution that we offer for completely virtual events. We also have in person with promo stream.

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So that’s a combination. For example, if you have people meeting in person, but then you can also offer a live stream option for anyone who isn’t able to attend in person. And then finally, we have due to demand, we added an unsecured streaming option, and that’s for if you want to use a different streaming solution other than the one we offer. So if you’d like to use Zoom or, for example, Facebook Live or something like that, you can do that.

[00:05:44.110]
And you can also sell tickets through our platform and send people to watch the stream on their. So those are the four different event types that we have, and I’ve set up an in-person and virtual event for this example. So I’ve added the venue here and then as well as the dates and times for the in-person event, and then if you’re also planning on live streaming at a different time, then you can set that as well, which is what I’ve done here.

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Dinny. This step right here, tickets, so this is where you add all of the different ticket types for your event. I have general admission, VIP, an upgraded option, and then you’ll see this as virtual ticket title. So this is the live streaming option that I’m offering as well. For the event. And then the next screen, this is where you can add a tax if you need to refund policy support, e mail for ticket buyers.

[00:06:54.090]
So on the landing page that we create, there’s an ask a question button. And then anyone who clicks that, it’ll prompt them to send an email to whatever email address you put in here. So it’s a way for your attendees to reach you. And then finally, getting paid for your ticket sales is very important. So right now, we exclusively partner with Stripe. We are actually working on adding a few more credit card processors. So this is where you would connect your stripe account and then we facilitate all of the transactions that you get paid out directly through straight ticket sales.

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And then we’re at the last screen customized checkout. So here you can customize the time limit to purchase, if you like. And then also you can customize the information that you’d like to collect from your attendees. So we have all of these different fields here that you can select from and you have the flexibility to decide what you want to collect when someone is purchasing a ticket from you. Avigail. So that’s it. So that’s the four steps for launching an event and I’ll show you what the event page looks like right here.

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So this is an example of the one I was showing you. This is the event page, what it looks like. And the venue here on the map, the description to the events as well as here’s the ask a question by. As well as the buy tickets button for people to purchase. So, yeah, really simple to set up the event, get it launched, and now it’ll jump into is after you’ve published your event and you’re monitoring the orders that are coming in and all the different tasks that take place after that.

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So the first step is to monitor the orders, so we have a dashboard here that shows a graph with all of the different channels that your sales are coming in through. We have an orders tab here where, of course, you can track all the different orders and we have a couple of different options. You can transfer tickets if you need to edit the order details, issue refunds. So any of those customer service oriented tasks, you would take care of all of those things, the orders tab right here.

[00:09:25.540]
And then moving on, we have discount codes and. Show you the screen where you’d create one, we have all these different options if you’re looking to run a sale, 10 percent off, 20 percent off, whatever the sale may be. We have all of these different options to pretty much set up any discount that you’d like to offer. And then we have the sell tickets tab, so this is our post system and it’s typically used by your staff, let’s say at the event people are coming to the event and some people don’t have tickets and they need to purchase them right then and there.

[00:10:08.890]
And that’s why we have a system built into the app that you can access on the Web. And it’s the exact same as the the buy tickets process that attendees go through. The difference is, at the end, instead of just having the ability to pay with credit card, you also have the ability to pay with cash as well. So you could have a staff member at the front of the event taking care of all of those attendees who need tickets using that.

[00:10:42.860]
And then the guest list tab, if you have, you know, free complimentary tickets that you want to send out, you can create as many different guest lists as you want to stay organized. You can see here I have a list for vendors. I have a list for sponsors and ambassadors, which I’ll get into a little bit later. But with this tab, you can create the lists. And then adding a guest is very simple. You just add their name, email, select whichever tickets you like to send to them, and then you can save that and send them the tickets right away.

[00:11:17.240]
So it completely skips the whole registration side of things and gets them tickets immediately. And then we have the check in tab, so similar to the cell tickets tab at the event, you need a way to be able to check in attendee’s. And with this check and tab, you can search up orders by name, email that different type of information. And then you also have a button here to check in tickets on the Web. So this is where I like to introduce that.

[00:11:50.590]
We also have a mobile app available. It’s called the Primo Suite Organizer Mobile App. It’s available on iOS and Android. It’s free to download for your team and what you can do with that app. Switch over here. Here it is. So it has many of the same features that I just showed you, the dashboard, so you can monitor sales on the go orders, sell tickets. Guest list and then also the check in tab. So what’s unique about the check in tab on the mobile app is in addition to being able to search orders and check them manually.

[00:12:33.690]
We also have this ticket scanning option. So if I typed this, it activates the camera and then let’s say this is a ticket right here that someone is bringing to the event. Scan the barcode, picks it up immediately, and then it says to get checked in if the ticket has already been scanned. It’ll say, hey, this ticket was already used. This is when it was checked in the day time. So you can see that. And then if it’s an invalid bar code.

[00:13:07.390]
They’ll say, hey, this ticket is about for the event. So if you have a staff member, you know, they can have a tablet, they can even have their smartphone and they can be completely managing, checking on all the attendees. So, yeah, that’s the mobile app, and then I’ll jump back to the Web, here is a couple more tabs that we have on the Web that aren’t available on the mobile app. The first one being the reports tab.

[00:13:36.880]
So we have different reports that you can run and download. So we have a sales report. We also have an attendee report and you can see all of the different individual tickets. As well as a sales by ticket type report, which gives you a high level overview of all the different ticket types you have, how many you’ve sold, how many you’ve refunded, so on and so forth. And for any of these reports, you can download them CSB by clicking that button, so then you have all the information you collected, the emails, phone numbers, names, all of that you can get simply by clicking that way.

[00:14:19.530]
And then finally. The additional settings tab, so here you have a couple of pretty cool features, the first one being in bed, check out. So with this code, you can copy that and paste it onto your website, works with any content management system, WordPress, anything like that. And you can paste that on your website. And what it will do is it will embed. This checkout process right on your website, so you can advertise the event and then someone could see that and then immediately purchase tickets through promo text, but without ever leaving the website.

[00:15:04.570]
And then the next section we have here is ad tracking, so right now we support Facebook pixels, Google AdWords and then also ad war. So you can paste your pixels in here and then we’ll be firing those pixels and tracking all of the conversions that take place. And then the email S.. This is where you can customize the confirmation email that’s sent to your attendees every time they purchase a ticket. So this is the default text right here. But if you have some unique checking instructions for for your event, then you can customize this however you need to.

[00:15:44.930]
And then the attendees will get the. We’ll get the specific and accurate information that they need to check in for the event. So, yeah, that does it for the ticketing side of things, setting up the event, managing the orders, managing the check in, and now what to do is I’ll jump into our live streaming solution. Open this. So I’ll provide some more details on our live streaming solution and how it differs a little bit. So what we did was we built our own live streaming solution inside of our app.

[00:16:26.160]
And the reason why we did that is because we wanted to offer event organizers complete control over the viewers that are viewing that live stream. So what that means is our front end validates the tickets before someone is able to access your stream. So just like with the traditional in-person event, you know, people are only able to access the event if they have a ticket. We got the same exact process virtually. So we have a virtual in page where attendees provide their their unique codes.

[00:17:06.810]
And then if it’s valid, then we grant them access to watch the stream. So what that means is we’ve eliminated zoom bombing and never have zoom bombing if you use this. Only people who have tickets will be able to join. So this is the back end for the live streaming portion, and you can see here we have the place for video and then we also have a chat feature as well for attendees to ask questions and for you also to be able to respond to them.

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And up here, you can see how long you’ve been streaming the number of virtual tickets that you’ve sold, current live viewers, total views, as well as the number of people who are engaging in the chat. And then for actually going live, we have two different options, the first one is start cam, which will activate here. And what this does is it just pulls an audio and video source connected to your computer. So it could be as simple as your webcam or it could be a mixing board that you plug into your computer or an external camera as well, whatever experience you’d like to create.

[00:18:23.640]
And the second option. Due to demand is our use of, yes, integration. So if you’re looking to do a more complex live stream with overlays and multiple video sources and then you can use OBEs for that, we can really easily with them and you can control the stream through their. So once you figured out how you’d like to live stream. Just click this go button. So now I’m streaming and I’ll show you what the check in process looks like for the attendees.

[00:19:06.620]
So here’s an email that your attendees would receive, and again, this is customizable. With all of their tickets attached. So all your attendees need to do to join the live stream. Click the link right there. Takes them back to the same event page that they purchased tickets from, and then we have this new virtual event button that they click and this is the second page right here. So they can either enter their ticket idea that’s attached to the ticket or they can drag and drop the ticket.

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Just sitting here. So it verifies the ticket, make sure it’s good, and then they came into the chat. And here we are. So now I’m doing the live stream, they have the ability to full screen.

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Send messages in the chat. And once you’re ready to stop broadcasting. You can see here it says one live viewer when chatting. We just click this stop broadcasting by. You’re done, so that’s our Lifestream solution again, it’s completely secure. We also have a really low latency around the world and we have different video options as well. If you’re looking to do seven to 10 ATP or four K definition, then our software can handle. All right. So that does it for the live streaming and now I’ll jump into the marketing tools that we have.

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So the first one here, this is our registration pages tool. And I’ll show you an example of one of these pages look like. So here it is. And what this does is this is great if you’ve launched your event, but tickets aren’t on sale yet. You know, let’s say you’ve announced your event, but you’re planning for tickets to go on sale in two weeks or something like that. That’s a great opportunity to launch one of these registration pages there, presale, registration pages.

[00:21:49.480]
So your attendees will go to this page, they’ll register and they’ll get notified once tickets go on sale. So if you collect a lot of registrations through this page, then immediately, once tickets go on sale, you have all that data that you’ve collected from marketing. And we send automated email out to everyone who purchase tickets. So everyone goes at the same time on day one to purchase. And what we also do is we gave Miffy it. So we ask you to offer up the prize.

[00:22:19.690]
You can see here on this page I’ve got a meet and greet. It could be merchandise, a swag bag, really, whatever you want to offer. And the people who register, we give them different activities to complete to earn points. So it’s like a game. And whoever earns the most points wins that prize. And you can also offer multiple prizes as well for maybe the top 10, the top twenty five point earners. So I’ll quickly register here and they have the ability to register with Spotify to earn some points, that’s great for anyone that’s hosting music events, get into the reasoning behind that a little bit later.

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But right now, just register with my email and phone number. Oh, I can see I already registered using that one. There we go. So the first activities they can do is to share the registration page on Facebook and Twitter, let their friends know about it. And then we also generate a unique referral links for each person that registers. So this is my referral link right here. I can share that out in a text and an email.

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We have different options here. They can send it via Facebook Messenger, via Twitter, D.M. Also, if they’re registering on a mobile device, we have the ability to send it out via WhatsApp and text message. And this is what really helps the page go viral because the registrants are incentivized to get their friends and other people to register as well to certain points. So it really helps the event go viral. And then as an extra bonus, we also offer points for liking and following your different social media pages so you can connect these links to the page and then people can earn five points each for following the different pages.

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So just another way to grow your social media following as well. And then once they register, we give them a scorecard, so it says, hey, you have this many points and then we show them the activities that they’ve completed. If they’ve got any of their friends to register, then we list out the names as well. Plus 10 points. So that’s the process for registering and then on the back end, you can see in this table down here, this is the back end for the page.

[00:25:11.370]
So all the insights you can see, everyone that’s registered, they’re automatically ranked by how many points they have. So you can see who your winner is. And then we’re also showing you how many shares that have taken place, how many followers. And then you can see here we also have these dollar amounts. So what we do is even once the page is closed, once your tickets go on sale and we send out that email blast, we take a look at the orders that start coming in and we track and match those orders to people who registered beforehand on your page.

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So we actually show you the arrow. Why? So you can see your success rate is how many people who registered actually converted and purchase tickets. And then we show you the value of tickets purchased from your registrants. It’s a really great tool there. Now we’ll move on to a custom branded mobile apps, so what this tool allows you to do is to create your very own custom branded white label mobile app on the app stores, and it takes about 30 minutes to set up.

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We have two different options here. We have a single event app so that if you’re hosting large event, typically with a schedule of performers, it could be a music festival, it could be a business conference with different speakers. So that’s what the single event app is for. And then we also have a multi event option. So that would be typically if you want to create your own app for your organization as a whole and you want to advertise multiple events within the app, then you would go with the multi event option.

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And I’ll show you what each of these look like, I’ve got a single event set up. A single event app excuse me, set up here. Just seven step process for this single event APS to set up. The first step is all the basic information about your app that the app stores require. Step to marketing, this is where you put in your background image, you can also put in the video there that will lead continuously instead, if you’d like to do that, a hash tag, different social media links, a link to your blog, if you like, your blog posts to stream inside of your app.

[00:28:00.680]
Stages here. This could be a breakout rooms, different, different areas that your performers or speakers will be giving their presentations or performances. And then the schedule of a very, very strange music festival line up here, but of course, you would put your your performers here and miss them out, assign them to stages and also assign performance times. So everyone who download downloads your app can see when everything is taking place, the schedule of the event, and they can also build their own personal schedule.

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If there’s any conflicts, they can kind of build out exactly where they want to go to do they want to see over the course of the event? Maps here, if you need to include a visual for how people get to the events or the different areas that you have, you can upload as many maps as you need here. Different forms, so you can list forms here that people can fill out after downloading your app. And we notify you via email of those once people have submitted them.

[00:29:18.070]
And then step seven is simply preview. So on this step, you can click through all the different tabs and essentially use your app before you publish it lies. You can customize the different colors here, upload your logo, different background images that people will see when they download. And just make sure that it’s exactly how you want it to be before you publish. And then once you’re happy with it, save and continue, and we immediately submit it to the Apple App Store in the Google Play store for review, and then once it becomes live, then you have your very own mobile app on the app stores.

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So once you’ve submitted it, of course, people download it, they can start using it, and then one really valuable thing is you can send out push notifications through our platform to everyone who’s downloaded and you can also create special offers as well. So if you want to create an exclusive 10 percent off discount or a certain prize or something like that, then you can publish those offers to the app and then you can also send out push notifications to notify everyone about those offers or simply that you have a new event and that’s available.

[00:30:42.710]
Tickets are going on sale, different things like that. Oh, and I’ll show you the difference for the multi event at. So this is a multi event right here, and instead of listing the schedule out, instead, we have the. Different individual events, along with the buy tickets button. So that’s the difference there. A really awesome marketing tool there. It would be nice to ambassador programs, so when an ambassador program is is it allows you to recruit influencers, street team members or ambassadors and incentivize them for helping promote your event or events for you.

[00:31:36.240]
So I’ll create one very quickly here and kind of talk you through the different tools that we have, the different features. So step one is you select an event that you’d like to promote. And then what we do is we pull all of your ticket types and you can offer a commission to your ambassadors for helping you sell tickets. We have our own mobile app for them. It’s called the Privileges Ambassador Mobile, and that’s where they log in and manage all of their different promotional activities.

[00:32:11.880]
So you can out of commission here and then the ambassadors can log into that app, they can sell tickets using a system that we have right inside the app, and then any tickets that are sold, any commissions they earn, we automatically handle the payouts via direct deposit to their bank account. So you don’t have to worry about picking out your ambassadors. And then for details, you can upload an image for the ambassador program. You can add a description.

[00:32:52.990]
A Facebook group, if you’d like to, you can set when the program. We’ll end. And then you can also create a code to make it really easy for your ambassadors to find the program and join it and get started. So this could be. Something like that, so when investors download the app, they plug in that code and they can immediately request to join. And then you can sit here where the event is taking place and you can set a radius here, and what that does is it automates the recruitment of your ambassadors.

[00:33:42.700]
So I’ve done I put in an address and a radius here and then any ambassadors in our network who log in to our ambassador app if they’re within this radius and they’re going to see your program and then they can request to join it as well. So it helps you find new ambassadors that maybe aren’t in your network, that are in our network, that can join and promote your events for you. There we go. So that’s the detailed screen and then social promo, these are social media tasks that you can create.

[00:34:22.910]
So, for example, this could be the event five times. Facebook, Twitter. So what investors can do is they can share your different social media posts directly through their app. We have the ability to create different templates so they can pull up a template and then immediately share to one of their social media accounts directly through the app. And then St. Paramo, this is for physical St. promotional tasks, so typically handing out poster fliers or hanging up posters, those types of activities, you can create those types of tasks here.

[00:35:13.290]
So this could be hanging by posters that. So ambassadors, they’ll hang up a poster, we’ll take a picture of it using the app and then upload it straight to the app. To track it and then finally, the awards, the incentives, the additional incentives besides commission that you want to offer. So this could be a free ticket to the event. You can limit how many times investors can earn the award and then you assign tasks to that award that you want your ambassadors to complete.

[00:35:54.750]
So for this, I’ll say that they have to share the event five times on social media and they have to hang up five posters for the event. And since it’s a free ticket, we pull all the different ticket types from your event and you can select one and put the quantity and then what? Ambassadors have done the work to earn the award and you approve it. And we immediately generate the ticket and send it straight to their email. Publisher.

[00:36:31.770]
So here is the back end, you can track the sales, the number of social media posts, the photos that have been uploaded. Recruit ambassadors here from our network. You can see the ambassadors that have joined your team and then track all of the different promotional activities that have been taking place. One thing that’s cool is that the photos that your ambassadors upload, if they’re hanging up posters, then what we do is we pull the GPS coordinates for each of those photos and we actually track the locations on a map.

[00:37:09.520]
So you can see exactly where those street promotional tasks are taking place. So that’s ambassador programs, a couple more tabs here, we have app integrations, so the different integrations that we have, different accounts that you can connect, you can add all of those here. And then Insight’s we have a couple of tabs here, the first one is opportunities. So this is where our eye comes into play. We we take a look at the activity that’s going on in your account.

[00:37:47.260]
And then if we see any opportunities for you to sell additional tickets, then we’ll list them out right here. So this could be, you know, hey, we saw that you published an event, but tickets aren’t on sale. Launch a registration page or hey, you haven’t sent out push notifications on your mobile app in 30 days. Click here to send out notifications. So different things like that to help you use all of the tools and sell the most tickets as possible.

[00:38:19.680]
Customer insights right here this what this does is it shows you additional insights about all of your customers across all of your events. So as opposed to your reports on each of your events, which only shows you data for that event only, this will show you insights across all of your events. So this will show you all of your customers and it will tell you their lifetime ticket, spend their average ticket, spend the number of events that they’ve attended.

[00:38:54.450]
You can see your very first customer ever, your most recent customer. So we can kind of give you additional insights on how much people are looking to pay and how many events that they attend, things like that. And then performer Insight’s this is specifically for music event creators. I showed you previously there is we have an integration with Spotify where we pull your where we connect your registrants, Spotify accounts. And what we do with that is we call the artists that they’re listening to and also the artists that they’re following.

[00:39:35.550]
So this is really valuable. If you host the music events, we pull all that data and we show you which artists most of your ticket buyers are engaging with, and we rank those artists based on that. So you can see here the top artists that people are listening to and following. And this really helps music, event creators, book artists that have the highest likelihood of being successful. And so I think that is a little taste of everything, so I think we’re about 40 minutes through here and at this point I’ll open it up to questions and thank you so much.

[00:40:24.660] – Lindsay (AppSumo)
Similar if you have any more questions, you can go ahead and submit those. Now, this is a question that just came in. How do you track merch sales?

[00:40:33.930] – Sebastian (Promotix)
Got it, so we do have a Shopify integration on our legacy platform. We’re actually currently in the process of moving that over. And what that will allow you to do is connect a Shopify store to your Chromatics account, and then we pull all the different products from your Shopify store, and then we’ll allow you to sell those products in different places throughout the app. So, for example, on your event page, when people are purchasing tickets, they can also add a shirt or you can also sell your merchandise during the live stream or have a carousel with all of the products that people can purchase merchandise for, as well as in your custom branded mobile app as well.

[00:41:20.460]
So that’s not released at this moment, but we’re planning on having that out in the next 30 to 60 days.

[00:41:26.880] – Lindsay (AppSumo)
Awesome. All right. Can you create an app for each of that or only one app per account?

[00:41:35.760] – Sebastian (Promotix)
Good question. You can create a single event out for each of your events. And so you can do either. You can have one app that advertises all of your events or a single event app for each one. It really depends on how large the event is. And if it really makes sense to have enough for each of your events, it’s totally up to you. How long does it take for an app store to approve an app? It varies, but typically about forty eight hours max time that you’d have to wait.

[00:42:14.120] – Lindsay (AppSumo)
I warned you this question would come. Is this fully white labeled? Are there any aspects that cannot be white, labeled or changed?

[00:42:21.980] – Sebastian (Promotix)
Right. So the custom branded mobile app that we have, that is way labeled, so that is your company’s branding on the App Store and within the app. As far as the ticketing side of things go, the event pages that you create, they are hosted on our domain. So we don’t have a wait labeled option for that right now. But using the embedded checkout feature that we have, you can embed that on your website if you do want a custom branded user experience.

[00:43:00.350] – Lindsay (AppSumo)
Amazing.

[00:43:02.030]
All right. Can this be used to provide ticketing and live stream for agencies? Could this be a solution for agencies from multiple event organizers?

[00:43:11.860] – Sebastian (Promotix)
If you have clients. Yes, so when you create a promo, takes account, you’re creating one organizer profile here and here, I’ll show you the organizer profile. So this is where you put in all of the details about your company and then all of the different events that you create. They will have that organized profile attached to it. So if you are the one that’s hosting the events for your clients, then you can do that through your one account.

[00:43:46.290]
And then if that doesn’t work for you, if all of your clients that want to have their own profiles attached to their events, then we do have an affiliate program where you can refer others to sign up and create their own events. And then we do an offering sometimes for that call.

[00:44:03.630] – Lindsay (AppSumo)
Can the live streaming be white labeled? What about live stream branding? Can that be labeled as the question?

[00:44:11.910] – Sebastian (Promotix)
Right. So the live streaming portion, it does have to take place on our domain so it can’t be white label. And the reason why is because we want to secure the stream and validate all of the tickets. If you do want it to if you wanted to use your own streaming service or a different service, you can use that unsecured streaming option and then you can stream using whatever service you want to use.

[00:44:45.480]
You guys don’t take a ticketing fee, but it still takes a percentage, correct? That is correct. So the straight credit card processing fee is two point nine percent plus 30 cents. So there’s no way we can get around. We can get around. That stripe does charge that fee. But for in-person events, we don’t charge anything additional for the services that we provide, creating the event pages, posting the tickets, managing the orders of that awesome team members be added to the account to see sales on specific events, events, but not others and not the admin details.

[00:45:26.250]
Right. So currently we support a single user login for managing your Chromatics account, and we are working on offering the ability to create staff accounts for your team. So what that will allow you to do is invite other email addresses to have limited permissions on what they can see and what they can do within your account. So that is in our roadmap and we’re expecting that within the next 60 days, I believe.

[00:45:57.310] – Lindsay (AppSumo)
Awesome. What else can you tell us about the road map? Somebody asked specifically about upselling. What can you tell us about what’s coming up and what siblings have to look forward to?

[00:46:08.050] – Sebastian (Promotix)
Yeah, I mean, right off the top of my head, we don’t have a public road map right now. We are working on releasing that in early twenty, twenty one. But some of the things off the top of my head offering the integration with authorized dot net. So an additional credit card processor decides we’re working on a major chip integration, a WordPress plug in the ability to create reserved seating for your events. So if you have a specific seating map with rows and seat numbers, then you’ll be able to create that.

[00:46:45.010]
So when attendees are purchasing tickets, you can see on a map and pick a seat. So those are just a couple of things. And again, when we release our public road map, all of you will be able to see everything that we’re working on. Wonderful.

[00:46:58.780] – Lindsay (AppSumo)
All right. Things if you have any more questions, you can put them in the Q&A box now. Otherwise, we’ve gotten through them all. We can wrap this up.

[00:47:05.830]
I’m just going to stall for just a second. See if there’s anything in the chat that we can answer.

[00:47:13.150] – Sebastian (Promotix)
All right, not seeing anything, I’m going to go ahead and wrap this up, I did this on the last webinar and two questions came in as I did it.

[00:47:22.060]
So we’ll see what happens.

[00:47:24.490] – Lindsay (AppSumo)
Thank you so much, siblings, for joining us today. If you have not already, you can redeem your code that APSA Dotcom promoted. Again, this is available for sixty nine dollars as a lifetime deal.

[00:47:35.590]
And of course it’s backed by app sumo’s 60 day guarantee. So you can go ahead and get set up, play around with it, see how it works for you.

[00:47:42.670]
And once you’ve done that, we do love to read your reviews on the deal page.

[00:47:47.050]
So leave those there as well as any questions that still have not been answered.

[00:47:51.910]
All right. Thank you so much, Sebastian. Thank you. Will and Amanda, for hanging out, answering questions. I hope you all have a good one. Thank you guys so much, really appreciate it. Good question. Of course, I’m sure they won’t stop.

[00:48:08.000] – Sebastian (Promotix)
Have a good one.