BotStar: A Messaging Solution For Customer Interactions
BotStar is a communication system that creates, manages, and deploys chatbots for companies and organizations. These chatbots are used to engage with users, customers, and visitors in their domains or websites.
Features and Benefits of BotStar
👉 Easy to Use Software – one of the key traits of BotStar is that it is very easy to use and to navigate compared to other chatbot software in the market.
👉 Themes – there are over 70+ themes in this software for you to enjoy.
👉 Omni-channel Inbox – having an omni-channel inbox means you are able to see all messages from and to your customers in one thread through all your payment channels. This way, it will be easier for you to see all their messages and communicate with them.
👉 Custom Webview – building a custom webview means making a more interactive content right inside the chatbot. This makes it easier for your potential customers to find the help that they need like the menu, the product list, or the FAQ’s.
👉 Different Display Methods – this includes in-content embedment, pop-up, full landing page, or the classic live chat. Having these options will help you place your chatbbox in the most strategic locations for your customer’s to easily see.
👉 Live Chat – BotStar also has a Live Chat tool. Aside from deploying, creating, and managing a chatbot, BotStar also enables the user to chat with their customers in real time.
👉 Integrations – this feature allows the user to deploy the bots to thousand of apps for automated workflow.
👉 Analytics – BotStar provides reports and insights that you can use to make the best decisions.
👉 Chatbot – the best part of this software are the chatbots which enables the users to manage and deploy faster customer issue resolutions to get more leads with AI chatbots.
Who is BotStar for?
👉 Busy business owners who need help improving their response rate on various social media sites.
👉 Entrepreneurs who need bots to accommodate their leads and get the necessary information for their marketing process.
👉 Website owners who need help dealing with queries from website visitors and users.
Things to Note About BotStar
👉 The grammar in the site and in some of the dialogue in bot templates are a little off.
👉 Fonts should be bigger so that they are easy to read.
👉 Some of the templates need to be updated. Some of them are outdated and may not be appealing to customers.