Botsify: Automated Customer Service With An Omnichannel Chatbot
With a smart and powerful AI chatbot solution, Botsify makes self-use of customer service easier. Their AI chatbot can provide customer service through various popular social media platforms and even your business’s website using automated support and even FAQs.
Improved responsiveness can lead to better retention and leads and if you’re keen on ensuring customer satisfaction, then say hello to Botsify.
Features and Benefits of Botsify
👉 Automated Omnichannel Support – Botsify’s AI chatbot can handle your customer’s queries through Facebook Messenger, WhatsApp, Telegram, Slack, SMS, and your business website. AI interactions are automated so that your customers can get the support they need when they need it.
👉 Integrations – Botsify can further support your business with WordPress, WooCommerce, Shopify, and other API integrations.
👉 Automation Triggers – Select keywords are automatically detected to trigger responses with alternate choices to ensure that the customers get their answers. Botsify can even bring customers to external web links or trigger a chat flow should they need more help.
👉 Multimedia Responses – Communicate effectively with your customers by sending multimedia responses to avoid misinterpretations.
👉 Automated Email Follow-ups – Contact customers who abandoned their carts to get them back with automated emails so that you don’t have to manually send messages to individuals.
Who is Botsify for?
👉 Recruiters and Agents who want to automate their communication with a large group of individuals for a lighter and smoother workload.
👉 Educators who want to provide their students with answers quickly and around the clock.
👉 Businesses and companies that want to automate their customer support through chat messages.
Things to Note About Botsify
👉 Using Botsify requires a little learning curve
👉 UI needs some improvement
👉 There’s an additional fee for WhatsApp Business
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Botsify is Currently on Lifetime Deal at Appsumo
