by Darren | Feb 6, 2023 | Marketing, SaaS Strategy
15 Best B2B SaaS Customer Retention Strategies in 2023 Customer retention is the lifeblood of a business. You invest your time and resources to acquire customers, but at the same time, you have to make sure those customers stick around. What’s more is, if you...
by Darren | Jan 20, 2023 | Marketing, SaaS Metrics
What Is NRR SaaS: How To Calculate & Improve Your Net Revenue Retention What makes the SaaS business model such a lucrative venture is its ability to drive recurring revenue. With it, your customers don’t just pay one time. But instead, they keep...
by Darren | Sep 13, 2022 | Marketing
Everything You Need To Know About Net Revenue Retention One of the best things about the SaaS business model is its recurring revenue. When you win a new customer over, it won’t just be a one-time transaction. You can expect them to stick around and pay...
by Darren | Jun 6, 2022 | Marketing, SaaS Strategy
Top 10 B2B SaaS Retention Strategies You Should Know Did you know that acquiring a new customer costs 5 to 10 times more than retaining an existing one? How about this: did you know that long-term customers tend to spend more than new customers do? When it...
by Darren | May 24, 2022 | Marketing, SaaS Metrics
Top 10 B2B SaaS Retention Metrics You Need To Track What sets the SaaS business model apart from other types of businesses is its recurring revenues. B2B SaaS companies rely on customers paying them on a monthly or yearly basis to keep the business running....